Get to know SupplyRival

Choosing boards and insulation

Open the Material helper and answer a few questions about the room, surface and purpose. It explains board and insulation options using manufacturer information. This is a guided preview; live AI is not connected.

1. Try the guide without signing in, or open Help me choose materials above the material list in a contractor request.
2. Choose a suggested product, select its size and quantity in the picker, then press Add. It appears in My material list.
3. Fire-rated assemblies, wet areas and basement walls may need details from your designer or installer before a material can be selected. The guide does not approve a design or read drawings.

Signing in with Google or Apple

You can use Google or Apple when its sign-in button is available. New customers then choose Contractor or Supplier and enter their name and company. Returning customers keep their existing account type.

1. Greyed-out buttons are not connected yet; use email while setup is completed.
2. Complete sign-in in the same browser where you started.
3. Apple may use a private relay email. Use the same sign-in method for that account; a different email may create a separate account.

Saving drafts and reusing material lists

Contractors can save an unfinished request privately, or save its materials as a reusable list. Open Drafts & saved lists to continue. Reusing a list or a past request does not copy the old address, dates or drawing permission.

1. Use Save draft to return to unfinished work later; it does not send a request.
2. Use Save material list for items you often order. From an existing request, choose Use these materials for another request.
3. Check quantities, dates and delivery conditions, then send the new request. Archive entries you no longer need; archived entries can be restored.

Asking a private question

Open a request and use Private questions. Each conversation is visible only to its contractor and that supplier. Other suppliers cannot read it. Keep exact addresses and access codes out of pre-award messages.

1. Eligible suppliers can ask before quoting. Contractors can reply or contact suppliers who have submitted a quote.
2. After award, only the winning supplier can continue the conversation. Completed deliveries have read-only conversations.
3. Refresh to see replies; website notifications flag new messages.

Proposing and approving substitute materials

Suppliers can select Offer a substitute beside a material, describe the alternative and price it using the same quantity and unit. The contractor must approve every proposed substitute before accepting that quote.

1. The contractor can approve or decline each substitute on the request page.
2. Any revised quote resets substitute approvals. Refresh and review the current prices before accepting.
3. The accepted PDF identifies approved alternatives and the originally requested materials.

Checking request and quote updates

Open Notifications in your account menu for new material requests, quotes, acceptance, private replies, substitution decisions and order updates. Email preferences are being prepared for testing; no email, text or phone push service is connected.

1. Open an update to see its request. Use Mark displayed updates as read when finished.
2. The account badge checks for unread updates while the page is open. Refresh if you need the latest result.
3. What happens next? on your dashboard and request page explains your next action.

Getting started as a contractor

Contractors use SupplyRival to request material prices and compare private supplier quotes. This is a test version: use sample information and do not place real orders.

1. Create a Contractor account and confirm your email.
2. Choose materials and quantities, then add the job area, delivery conditions and quote deadline.
3. Compare materials, delivery, tax and availability before choosing a quote.

Getting started as a supplier

A supplier is a business that sells building materials. Suppliers complete a company profile, find matching material requests and submit private quotes.

1. Create a Supplier account and confirm your email.
2. Complete your company details, material categories and delivery coverage.
3. Open a matching request or invitation and quote on the materials and delivery.

Choosing your login type

Choose Contractor or Supplier on the login page, matching the account type you registered with. Use that account’s email and password. Selecting an option does not change your account type.

1. Use Show to check what you typed, then Hide to conceal it.
2. If the website says your account has a different type, select that type and log in again.
3. Use Forgot password if you cannot remember the password. New passwords must be entered twice and match exactly.

Resetting a password

Request a reset email from Forgot password. Open the newest link in the same browser and browser profile that requested it. For example, request it in Chrome if your email opens links in Chrome. I cannot see or change your password.

1. Check your inbox and spam folder. If you see a sending-limit message, pause before requesting another email.
2. This local test website works on this Mac; its localhost links do not work on your phone or another computer.
3. Enter your new password twice on the reset page, save it, then log in again.

Adding materials and quantities

In your contractor dashboard, create a material request. Choose a category, brand and material, then its size and quantity. Press Add to place it in My material list. The picker resets so you can choose the next item. Use Edit or Remove to adjust your list.

1. Name the job and choose materials with quantities.
2. Add the job city, delivery or pickup details, required date and quote deadline.
3. Save the request and review supplier responses in the request details.

Sending and comparing quotes

Suppliers open View & quote on a matching request, enter material unit prices, delivery charges, tax, availability and notes, then save the quote. Contractors see one final total including tax and quoted delivery, plus availability and payment terms. Your individual material prices and delivery charge stay in your own worksheet.

1. Read the requested specifications, quantities, delivery conditions and any shared drawing revision.
2. Include the delivery and unloading costs needed for that job.
3. Check the full total and availability. In this pilot, submit sample quotes only.
4. After accepting a quote, contractors can use Download accepted quote (PDF) to save its materials, prices and payment terms on a computer or phone.

Who can see the job address?

Before award, suppliers see the job area and delivery requirements. The exact job address is available only to the supplier whose quote the contractor accepts.

1. The contractor enters the exact address separately from the general job area.
2. Do not put a private address in general notes or drawings shared before award.
3. The selected supplier can view the address after the job is awarded.

Are competing quotes private?

Each supplier’s quote is private between that supplier and the contractor. Competing suppliers cannot see one another’s prices. The plan previews do not offer access to competitors’ quotes.

Order received, preparing and left warehouse

After quote acceptance, the winning supplier can record Order received, Preparing and Left warehouse on the order page. Pickup orders end with Ready for pickup. These are supplier updates, not GPS tracking.

1. Open the accepted request or awarded job to see the dated updates.
2. The page refreshes periodically while open; Refresh updates also checks for changes.
3. The contractor confirms receipt separately after the materials arrive or are collected.

Describing delivery conditions

Include conditions that affect delivery cost: floor level, elevator access, stairs, basement delivery, unloading help and the drop-off point. Suppliers use these details when pricing their quote.

1. Choose delivery or contractor pickup when creating the request.
2. Describe access restrictions and who is responsible for unloading or carrying materials.
3. Compare the final total including tax and quoted delivery, and check availability. SupplyRival itself does not deliver materials.

Sharing project drawings

Contractors can attach PDF drawings to a saved request and choose whether eligible suppliers can access them. Files need a revision label and must be 10 MB or smaller. Use harmless sample PDFs in this test version.

1. Open the saved request, confirm permission to share the file and select a PDF.
2. Review the drawing for private details, including the job address, before sharing.
3. Upload drawings before any quotes arrive. Once a quote exists, new uploads are disabled. Drawings do not create automatic material estimates.

Saving a supplier profile

Supplier profiles need company and legal names, city, business phone, street address, contact email and at least one material category. You can also add a logo, CRA business number and GST/HST status; business approval is required before sending quotes or accessing private job information. Save the completed profile and submit it for review. We aim to review within 48 hours; approval depends on successful checks and may need more information. If you deliver, add a delivery city or postal area.

1. Complete the required company fields and select Materials you supply.
2. List individual cities such as Hamilton or Burlington. A broad region such as GTA does not identify individual delivery cities.
3. Use three-character postal areas, such as L8P. Check any highlighted field or error before saving again.

Finding matching suppliers and jobs

New-request alerts match the materials a supplier sells, regardless of job location. Suppliers can review delivery requirements before quoting. Contractor suggestions use declared cities or three-character postal areas. This version does not calculate driving distance or automatically find the nearest branch.

1. Suppliers should keep their material categories and individual delivery cities up to date.
2. Suppliers with a completed, published company profile receive alerts for newly posted requests in their material categories, from any area.
3. Pickup requests may come from outside the supplier’s delivery area. Invitations appear in the website; no invitation email is sent.

Supplier ratings and reviews

After an awarded job is marked completed by the contractor, that contractor can leave one rating and review for the order. The supplier can respond. A report option is available for concerns about a review.

1. The contractor confirms completion on the awarded request.
2. Leave feedback about that order; sample test reviews should be clearly marked as tests.
3. Suppliers can view their reviews and add a response. Completion is contractor-confirmed, not independently inspected.

My supplier statistics

Suppliers can open My statistics to see quotes sent, quotes won, win rate, total quoted value and won quote value. Only your own quotes are included. Won quote value is not money received; SupplyRival does not track payments.

1. Choose All time or a submission month, and before-tax or tax-inclusive values. All amounts are CAD and include delivery.
2. Months use Ontario time and the date the quote was first sent. A June quote accepted in July counts as a win under June.
3. Editing a quote does not count it twice. Values use the latest saved quote. Refresh the page for the latest results.

Supplier plans and payments

Basic, Pro and Business are previews only. There are no subscriptions, upgrades, charges or payment processing in this test version. Launch pricing and commercial terms are not finalized.

Supplier payment methods and terms

Suppliers can list accepted payment methods and choose when payment is due. The quote saves a copy of these terms. Changing the supplier profile does not change a saved quote, and accepted quotes cannot be edited.

1. Open your supplier profile to add methods, a payment schedule and private receiving instructions.
2. Review or adjust terms when submitting each quote. Net 15 and Net 30 require supplier credit approval.
3. Private receiving instructions appear to the contractor only after accepting that quote. SupplyRival does not process payments; use sample information in this test.

Prices and regional reports

I cannot provide current material prices or choose the cheapest supplier. Request quotes for your exact specifications, quantities and delivery needs. Regional price reports currently show fictional examples, not live market prices or customer quotes.

Getting account-specific help

For account-specific questions, email info@supplyrival.com. Include a short description of the problem and the page where it happened. Do not include passwords, reset links or private quote details. This help guide cannot inspect accounts or make changes for you.